Temu Italy
Temu Italy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Temu Italy has 2.1 star rating based on 13 customer reviews; consumers are mostly dissatisfied. 100% of users would likely recommend Temu Italy to a friend or colleague. Reviews show a high unfavorable share and frequent issues with delivery, refunds, and customer service.
Key Takeaways for Future Customers
- Expect affordable prices but prepare for potential shipping delays and tracking problems when reading Temu Italy reviews.
- Be ready to follow up persistently for refunds and to contact customer service about missing parcels.
Negative Feedback / Risk Areas
- Many Temu Italy customer complaints concern packages marked delivered but not received and lost or late shipments.
- Frequent reports of payment issues, unauthorized charges, delayed or missing refunds, and poor customer service response.
Positive Feedback
Customers note affordable products, cordial interactions at times, and fast free shipping on some orders.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Temu Italy has 2.1 star rating based on 13 customer reviews; consumers are mostly dissatisfied. 100% of users would likely recommend Temu Italy to a friend or colleague. Reviews show a high unfavorable share and frequent issues with delivery, refunds, and customer service.
Key Takeaways for Future Customers
- Expect affordable prices but prepare for potential shipping delays and tracking problems when reading Temu Italy reviews.
- Be ready to follow up persistently for refunds and to contact customer service about missing parcels.
Negative Feedback / Risk Areas
- Many Temu Italy customer complaints concern packages marked delivered but not received and lost or late shipments.
- Frequent reports of payment issues, unauthorized charges, delayed or missing refunds, and poor customer service response.
Positive Feedback
Customers note affordable products, cordial interactions at times, and fast free shipping on some orders.
Media from reviews
Bari, Province Of Bari
Bad and scam
My order hasn't been delivered, but I received a message that the order has been delivered, which I didn't receive anything.
Preferred solution: Deliver product or service ordered
Collorgues, Oppegard
Rimborso
Non riesco a recuperare bil mio credito perché subito esce la scritta col la mia carta di credito e quindi prelevano dalla mia carta Io sinceramente spendo molti soldi proprio oggi è arrivato un altro pacco sono la Signora Biazzo Giuseppina di Avellino via Alfredo Amatucci 14, se mi fate recuperare il credito che è quasi di circa 90 euro eccome fare altrimenti i miei ordini finiscono qua fatemi sapere
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI did not order any products and they withdraw money from my account and sent me message that they are shipping, what i don't order.
Items in my cart they shipped them without my notice, and they withdrew some money my bank account without confirmation. Please TEMU should return the moneythat they took from my bank account
Package not delivered
My package is not delivered due to error in address. Please do a reform.I went to the poster office and they told me the package returned to the sender The package is supposed to be a birthday present last week now.
I cannot present it.
All. I need is my money.
Package not delivered
Package not delivered due to error in address the package is supposed to be a birthday gift which is last week and I didn't receive it. All. I need now is my refund.Please, I don't want to have any problem with you guys, please reform my money.
Temu - Review in Auctions and Marketplaces category
Jeg har købt og betalt en pakke ca. 250 kr blandede ting bl.a. hårklips , lys skinner med rum føler osv.
I var længe om at levere, og da den kom var jeg ikke hjemme i den periode.
Pakken blev retuneret af postkontoret.
Jeg har verken fået de bestilte varer eller fået mine penge retur.
I bedes sørge for at rette op på fejlen enten ved at returnere pengene eller ved at levere varene.
Mvh.
Flemming Dahl-Weile
Bastager 10
2950 Vedbæk
+45 5059****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReso per oggetto poco chiaro sul sito
mancanza di referente diretto,e di operatore diretto locale per effetuare i resi diretto perchè non e possibile con poste italiane o altri corrieri ,perche oltre 60km in zona non esiste INPOST
Chiedo se è possibile ricevere l'etichetta per il reso con Poste Italiane Crono Plus perché nella mia zona non esiste il post. Grazie in attesa di riscontro. P.O.
- Cordiali
- Tropo il tempo di spedizione
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy goods is missing
I want to change the address to Via Provinciale 64, Prasco AL 15010. Please, I have not received the goods.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer5P61D4032****
My package is lost. Please, can you help me out?
I have called Italian Postal; they said it's delivered, but it's not delivered because I've been at home throughout this week.
If possible, could you refund my money? The name on the package is Moses Agatha.
Preferred solution: Deliver product or service ordered
User's recommendation: I don't like how you are treat me in delivery order it's given headache
Temu said I can’t log in to my account
I cant access my main account,each time I put my email,Temu bring in new account for me,yet nothing was done
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt is written toll free line, but it requires money to call
I need to call the Temu customer help line.
My purchase was declined and my money has not yet been refunded.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThough am disaponited
It as not yet solved thanks
I am disappointed for buying an item and received it on the 3rd January 2025. The motor of the item is not working and I try to contact the company but I do not know how to get them.
The item SENBOWE EU plug cost 42.84euros . How can I get the company Thanks
Hello, Thank you for reaching out to us. We sincerely apologize for any inconvenience you’ve experienced and truly appreciate your patience.
At Temu, customer satisfaction is our top priority, and we’re committed to continuously improving the quality of our service. We understand your concerns and want to assure you that your feedback has been forwarded to the relevant teams for further review and action. We encourage you to reach out to us again through the live chat on the Temu app or via Temu.com, so we can assist you directly and work towards resolving your concerns.
Thank you for giving us the opportunity to improve and serve you better. Best wishes, Temu Team
Affori, Milan
+393272****81
Your cheatet apo
I payed 49.93 Euro
You like a big robber
I don't like this robbry
No gave mi product and take my money
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320316****
Signore, a causa del mio errore, i miei soldi sono stati detratti ripetutamente dal mio conto per prodotti da 24 rupie, voglio prendere i soldi rimanenti, per favore restituisca un pantalone, un cappello, un paio di cuffie, una colla, tenga 24 rupie in loro, e per favore restituiscimi i soldi rimanenti, grazie
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy package is late 6 days
My package was supposed to arrive on the 21st of last month, but it hasn't arrived yet and the package company is fraudulent.
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Can't find that iteam
Missing
Company fixed the issue and I have been provided with product or service ordered.
Wig is discontinued. Need to
Available...
I like to buy that.., i like verymuch
So plz do the iteam on temu.thank you
- Fast free shipping
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Hello, thank you for reaching out. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality.
If you have any further questions, please don't hesitate to contact us through Temu.com or the Temu app's live chat.
We are here to assist you in finding a resolution. Best wishes, Temu Team